India First Calling Process Care

A new India First Calling Process Care role is open at Direct Source, Malad West, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹17,000/month. Freshers can apply.

Employer’s description

Require 15 Candidates For Icici Prudential Upsele Need To Call Customers For Pre Fixing Of Appointments Of Insurance Policycriteriacandidate Should Be Good In English And Communication Skills.Hsc Passed Minimum Qualification.Should Have Minimum 6 Months Of Telecalling Call Center/Bpofreshers Can Apply Should Be Able To Work Pressure.Should Be Able To Achieve Target.Shift Timing 9.30Am To 6.30Pmsalary 11000 To 16000 Net(Depending Upon Experience)Last Monthend Sunday Working Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Malayalam

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Bengali, Domestic, English, Hindi, Kannada, Malayalam, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Malayalam
• A patient, polite attitude

Salary

Salary: ₹13,000 – ₹17,000 per month, based on skills and experience.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: Malad West, Mumbai, Maharashtra
• Employment type: Full time
• Work mode: Work from office
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.