Indusland Collection Process

Direct Source is looking for an Indusland Collection Process to join its team in Thane, Mumbai. 15 candidates will be hired for this role. Salary is up to ₹18,000/month.

Salary

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Complaint handling, Verbal communication, Active listening, Hindi and English
• Basic English
• Freshers can apply
• Someone patient and polite

Roles and responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Position details

• Location: Thane, Mumbai, Maharashtra
• Vacancies: 15
• Work type: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Direct Source.