International Bpo Voice Process In...

Direct Source wants to bring on an International Bpo Voice Process In... for its Thane, Mumbai team. 20 candidates will be hired for this role. You can earn up to ₹40,000/month.

In the employer’s words

Urgent Hiring International Customer Service (Inbound) Location: Thane Process: International Voice (Inbound) Salary:Up To 36,200 In-Hand40,000 Ctcsalary Starts From Day 1 Shift:Night Shift (6:30 Pm 6:30 Am)Any 10 Hrs Rotational Shift2 Rotational Week Offs Eligibility:Hsc / Graduateminimum 6 Months Internationa. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

Key responsibilities

As an International Bpo Voice Process In..., your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹30,000 – ₹40,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Inbound, International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English

Quick facts

• Work location: Thane, Mumbai, Maharashtra
• Vacancies: 20
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Shift: Night shift

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.