International Email And Chat

Join Direct Source as an International Email And Chat in Airoli, Mumbai. There are 30 open positions. Salary is up to ₹30,000/month.

In the employer’s words

*Taskus. Opening For International Non Voice Process (Chat/Email) Airoli Location**Hsc/Graduate With 6 Mnths Bpo Experience On Paper**Salary Max 30000 Ctc**Shift 24/7 Rotational 2 Rotational Weekoff**Excellent English Communication Required V5 Quality**Salary Starts From Day One. One Way Transport Depending On Time*. 1 - 2 Years Experience Compulsory.

What you will do

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Active listening, Complaint handling, Typing speed
• Good English
• 1 - 2 Years Experience Compulsory.
• A polite, customer-first attitude

Compensation

You will be paid ₹25,000 – ₹30,000 per month.

Job details

• Location: Airoli, Mumbai, Maharashtra
• Vacancies: 30
• Work mode: Work from office
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.