Ipru Non Voice Customer Service Prs

Direct Source wants to bring on an Ipru Non Voice Customer Service Prs for its Malad, Mumbai team. Great for first-time job seekers. 15 candidates will be hired for this role. You can earn up to ₹22,000/month.

Employer’s description

Ipru Voice/Non Voice Customer Service Process No Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Are Welcome Need 12Passed/Graduate Both Can Apply Shift Timing 9:30 To 6:30 Sunday Fixed Off Training Paid First Day Salalry No Charges For Joining Malad. Type : Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Compensation

You will be paid ₹14,000 – ₹22,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Job details

• Work location: Malad, Mumbai, Maharashtra
• Vacancies: 15
• Work type: Work from office
• Job type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Direct Source.