Job Opening Customer Service Execu...

Direct source is hiring a Job Opening Customer Service Execu... in Juinagar west, Mumbai. 30 candidates will be hired for this role. Salary is up to ₹28,000/month.

In the employer’s words

Job Opening *Customer Service Executive (V5)**Process :- *Vrm* - Lob :- *Inbound Voice Or Outbound*- Client: Bfsi - Unity (Banking Process)- Location: Turbhe(Juinagar), Navi Mumbairequirements:- Minimum 6 Month Experience In *Any Sales*(Bpo / Voice Process)**Graduate Or Hsc*- Good Communication Skills (V 5)Salary: 32K Ctc. 28K In Hand. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Telugu, Bengali, Gujarati, Malayalam, Kannada, Punjabi, Marathi, Hindi, English | Type : Mutual Funds

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

What you get

The salary for this role is ₹28,000 per month.

Who can apply

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Mutual Funds
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Telugu, Bengali, Gujarati, Malayalam, Kannada, Punjabi, Marathi, Hindi, English
• Type: Mutual Funds
• A patient, calm under pressure attitude

Quick facts

• Location: Juinagar west, Mumbai, Maharashtra
• Work mode: On-site
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Direct source today.