Kmpl Customer Service Graduate Fres...

Join Direct source as a Kmpl Customer Service Graduate Fres... in Goregaon, Mumbai. No experience? You can still apply. You can earn up to ₹18,000/month. The team is filling 2 vacancies.

Employer’s description

Urgent Hiring For Kmpl Customer Service Inbound Graduate Fresher And Experience Both Can Apply *Good English Salary 16 To 18K Ih Ctc 22K Shift 9:30 To 6:30 Sunday Fixed Off Hr Round Will Be On Telephone For Final Rounds Need To Come Office Location Goregaon . Type : Domestic, Sales, Outbound, Inbound | Languages : Hindi, Marathi, Malayalam, Telugu, Bengali, Kannada, Punjabi, English

Salary

Salary: ₹16,000 – ₹18,000 per month, based on skills and experience.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Requirements

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Good knowledge of Bengali, Domestic, English, Hindi, Inbound, Kannada, Malayalam and Marathi
• Good English
• Freshers can apply
• Type: Domestic, Sales, Outbound, Inbound
• Languages: Hindi, Marathi, Malayalam, Telugu, Bengali, Kannada, Punjabi, English
• You are patient and calm under pressure

Job details

• Work location: Goregaon, Mumbai, Maharashtra
• Vacancies: 2
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Direct source.