Kotak 811 Calling Process

Start your next role as a Kotak 811 Calling Process with Direct Source in Thane West, Mumbai. The pay goes up to ₹22,000/month. There are 15 open positions.

In the employer’s words

Kotak 811 Calling Process Fresher Experience Both Can Apply Easy Selection Only One Round Interview Attractive Salary Sunday Fix Off Hsc Graduate Both Can Apply Salary Date Is First Of Every Month 9:30Am To 6:30Pm Pick N Drop Available From Thane Station No Pressure No Target. Type : Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A patient, calm under pressure attitude

Pay and perks

You will be paid ₹18,000 – ₹22,000 per month.

Day-to-day work

In this role, you will:

• You will follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Position details

• Job location: Thane West, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 15
• Work mode: On-site
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Apply today and take the next step in your career with Direct Source.