Kotak 811 Calling Process Outbound

A new Kotak 811 Calling Process Outbound role is open at Direct Source, Thane West, Mumbai. The team is filling 30 vacancies. Great for first-time job seekers. The pay goes up to ₹22,000/month.

Note from the employer

Opening For Kotak 811 Outbound Banking Sales Process ( Thane Majiwada Etpl Tower Location 20 Min From Station Thane ) Pick Drop Facility From Thane Stationaverage English Communication Required. V3 Quality Min 6 Months Experience On Paper 22,000 Ctc 18,000 In-Hand Without Ctc 20,252 In Handshift 9.30 Am To 7Pm . One Rotational Off. Easy Selection. Salary Start From Day One. Salary Date Is 1St Of Every Month Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic, Outbound | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Salary

Compensation: ₹18,000 – ₹22,000 per month.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are patient and customer-first

Quick facts

• Location: Thane West, Mumbai, Maharashtra
• Vacancies: 30
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Direct Source today.