Kotak 811

A new Kotak 811 role is open at Direct source, Thane, Mumbai. The pay goes up to ₹21,000/month. 20 candidates will be hired for this role. Great for first-time job seekers.

Note from the employer

*Opening For Kotak 811 Outbound Banking Sales Process ( Thane Majiwada Etpl Tower Location 20 Min From Station Thane ) Pick Drop Facility From Thane Station**Average English Communication Required. V3 Quality Min 6 Months Experience On Paper 22,000 Ctc 18,000 In-Hand Without Ctc 21000 In Hand**Shift 9.30 Am To 7Pm . One Rotational Off. Eas. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A patient, calm under pressure attitude

Day-to-day work

• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Salary

Compensation: ₹15,000 – ₹21,000 per month.

Quick facts

• Location: Thane, Mumbai, Maharashtra
• Vacancies: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Direct source. It takes less than a minute.