Kotak 811

Looking for a Kotak 811 role in Thane, Mumbai? Direct source is hiring now. No experience? You can still apply. The pay goes up to ₹21,000/month. There are 20 open positions.

In the employer’s words

*Average English Communication Required. Fresher V3 Quality Plus Min 6 Months Experience On Paper 22,000 Ctc 18,000 In-Hand Without Ctc 21000 In Hand**Shift 9.30 Am To 7Pm . One Rotational Off. Easy Selection. Salary Start From Day One. Salary Date Is 1St Of Every Month*. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Pay and perks

Salary: ₹15,000 – ₹21,000 per month, based on skills and experience.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.

Position details

• Work location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct source today.