Kotak 811 Lead Generation Process

Start your next role as a Kotak 811 Lead Generation Process with Direct Source in Thane, Mumbai. No experience? You can still apply. You can earn up to ₹19,000/month. There are 18 open positions.

In the employer’s words

No Charges. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Key responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are patient and calm under pressure

Salary and benefits

The salary for this role is ₹15,000 – ₹19,000 per month.

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Openings: 18
• Work type: On-site
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.