Kotak 811 Lead Generation Process

Direct Source is hiring a Kotak 811 Lead Generation Process in Thane, Mumbai. Salary is up to ₹19,000/month. The team is filling 15 vacancies.

Compensation

The salary for this role is ₹15,000 – ₹19,000 per month.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Verbal communication, CRM tools, Typing speed and Hindi and English
• Basic English
• Freshers can apply

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 15
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Direct Source today.