Kotak 811 Lead Germination

Join Direct Source as a Kotak 811 Lead Germination in Thane, Mumbai. Freshers can apply. 15 candidates will be hired for this role. The pay goes up to ₹23,000/month.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Verbal communication, Hindi and English, Typing speed and Active listening
• Basic English
• Freshers can apply
• You are patient and customer-first

Salary and benefits

The salary for this role is ₹15,000 – ₹23,000 per month.

What you will do

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Thane, Mumbai, Maharashtra
• Vacancies: 15
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.