Kotak Bank Bpo Telecalling

A new Kotak Bank Bpo Telecalling role is open at Direct Source, Thane, Mumbai. The team is filling 30 vacancies. You can earn up to ₹18,000/month.

In the employer’s words

Kotak Bank Telecalling Want 15 Fresher Telecaller 15000 To 18000 Easy Selection. Type : Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Key responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A polite, customer-first attitude

Quick facts

• Location: Thane, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Work type: Office-based

Ready to start? Upload your resume and apply to Direct Source today.