Kotak Bank Calling Process

A new Kotak Bank Calling Process role is open at Direct Source, Thansit, Mumbai. Salary is up to ₹18,000/month. There are 13 open positions. Freshers can apply.

In the employer’s words

Opening For Kotak Mahindra Bank Calling Sales Process . Thane Kapurbavdi Location ( Pick Drop From Thane Station)Only Graduate Required With Good English Communication V4 Quality. Fresher Experience Both Can Apply. Shift 9.30 Am To 7Pm. One Rotational Offsalary 15750 To 18000 Inhand Plus Incentives. Max Age 45. Type : Outbound, Domestic, Sales, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Pay and perks

You will be paid ₹15,750 – ₹18,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Sales, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A polite, customer-first attitude

What the job involves

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Thansit, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: On-site
• Openings: 13
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.