Kotak Bank Hsc Calling Process

Direct Source wants to bring on a Kotak Bank Hsc Calling Process for its Thane West, Mumbai team. 25 candidates will be hired for this role. No experience? You can still apply. Salary is up to ₹22,000/month.

In the employer’s words

No Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Can Apply 12Passed/Graduate Both Can Apply Easily Shift Timing 9:30 To 6:30 Sunday Fixed Off Training Paid First Day Salary No Charges For Joining Free Pickup From Station Easy Selection Hai Friends Grab This Opportunity. Type : Domestic | Languages : English, Marathi, Tamil, Gujarati, Telugu, Malayalam, Kannada, Punjabi, Bengali, Hindi

What you get

You will be paid ₹16,000 – ₹22,000 per month.

Key responsibilities

• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Marathi, Tamil, Gujarati, Telugu, Malayalam, Kannada, Punjabi, Bengali, Hindi
• You are customer-first and polite

Quick facts

• Location: Thane West, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.