Kotak Collection Process Executive

A new Kotak Collection Process Executive role is open at Direct Source, Malad West, Mumbai. The team is filling 30 vacancies. Salary is up to ₹21,000/month.

Employer’s description

Opening For Kotak Collection Process Hardcore Recovery Of Defaulter Customer Criteriahsc Passed With 6Th Month Experience In Collectionshould Be Able To Take Work Pressure And Should Be Able To Take Pressureshift Timing : 9Am To 6Pm Salary 13K To 18K Net Incentive ( Depending Upon Experience)Month End Sunday Working. Type : Domestic | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Malayalam

Compensation

Compensation: ₹13,000 – ₹21,000 per month.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Hindi, Kannada, Malayalam, Tamil and Telugu
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Malayalam
• A polite, customer-first attitude

Job details

• Job location: Malad West, Mumbai, Maharashtra
• Work type: On-site
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.