Kotak Lead Generation

Direct Source has an opening for a Kotak Lead Generation based in Thane, Mumbai. Salary is up to ₹19,000/month. Great for first-time job seekers. The team is filling 15 vacancies.

What you will do

• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Hindi and English, Typing speed, Active listening, Verbal communication
• Basic English
• Freshers can apply

Pay and perks

Compensation: ₹15,000 – ₹19,000 per month.

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office
• Vacancies: 15
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Apply today and take the next step in your career with Direct Source.