Kotak Mahindra Bank Telecaller 15K

A new Kotak Mahindra Bank Telecaller 15K role is open at Direct Source, Thane, Mumbai. Salary is up to ₹21,000/month. 30 candidates will be hired for this role. Great for first-time job seekers.

Note from the employer

Fresher Salary 15570 To 20000 Depends On V3 V4 15 Min Distance From Station Pick Up And Drop Available. Type : Outbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Compensation

Compensation: ₹15,750 – ₹21,000 per month.

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Outbound
• Good English
• Freshers can apply
• Type: Outbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone polite and calm under pressure

Quick facts

• Location: Thane, Mumbai, Maharashtra
• Work type: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.