Kotak Mahindra Bank Telecaller

A new Kotak Mahindra Bank Telecaller role is open at Direct Source, Thane, Mumbai. There are 30 open positions. Freshers can apply. You can earn up to ₹20,000/month.

Employer’s description

Kotak Bank 15 K To 20K In Hand. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A calm under pressure, polite attitude

What you get

You will be paid ₹15,000 – ₹20,000 per month.

Position details

• Work location: Thane, Mumbai, Maharashtra
• Vacancies: 30
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.