Kotak Mahindra Bpo 18K

A new Kotak Mahindra Bpo 18K role is open at Direct Source, Thane West, Mumbai. The pay goes up to ₹18,000/month. There are 30 open positions.

In the employer’s words

I Am Looking For The Candidate Who Have A Minimum 6 Months Experience On Paper Salary Will Be 23K Ctc 18K In-Hand Pick Up And High Incentives Immediate Joining. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary

The salary for this role is ₹18,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A customer-first, calm under pressure attitude

Job details

• Work location: Thane West, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Openings: 30
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.