Kotak Mahindra Telecaller 18K

Start your next role as a Kotak Mahindra Telecaller 18K with Direct Source in Thane, Mumbai. Salary is up to ₹18,000/month. There are 30 open positions.

Employer’s description

4Opening For Kotak 811 Outbound Banking Sales Process ( Thane Majiwada Etpl Tower Location 20 Min From Station Thane ) Pick Drop Facility From Thane Stationaverage English Communication Required. V3 Quality Min 6 Months Experience On Paper 22,000 Ctc 18,000 In-Hand Without Ctc 21000 In Handshift 9.30 Am To 630Pm . One Rotational Off. Easy Selection. Salary Start From Day One. Salary Date Is 1St Of Every Month. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone polite and customer-first

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Compensation: ₹15,000 – ₹18,000 per month.

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Vacancies: 30
• Work type: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.