Kotak Outbound Sales Process 15K To...

Direct source wants to bring on a Kotak Outbound Sales Process 15K To... for its Thane, Mumbai team. Salary is up to ₹18,000/month. 13 candidates will be hired for this role.

In the employer’s words

Kotak Outbound Sales Process Freshers And Experience Both Will Do Freshers Salary 15K In-Hand Experience Salary 18K Inhand 20K Ctc Basic To Average English Communication Required Immediately Joiners Pickup And Drop Up Facility Available From Station. Type : Domestic, Sales, Outbound, Inbound | Languages : Punjabi, Gujarati, Malayalam, Tamil, Telugu, Bengali, Kannada, Marathi, Hindi, English

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Sales, Outbound, Inbound
• Languages: Punjabi, Gujarati, Malayalam, Tamil, Telugu, Bengali, Kannada, Marathi, Hindi, English
• Someone customer-first and patient

What you get

The salary for this role is ₹15,000 – ₹18,000 per month.

Quick facts

• Work location: Thane, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 13
• Work mode: On-site
• Employment type: Full time

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