Kotak Renewal Hindi Marathi Calling

Looking for a Kotak Renewal Hindi Marathi Calling role in Kanjurmarg, Mumbai? Direct Source is hiring now. Great for first-time job seekers. The pay goes up to ₹17,000/month. There are 15 open positions.

Pay and perks

You will be paid ₹13,000 – ₹17,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Typing speed, Active listening, Complaint handling, Verbal communication
• Basic English
• Freshers can apply
• Someone polite and customer-first

Day-to-day work

In this role, you will:

• You will identify upsell opportunities where relevant.
• You will escalate complex cases to the right team within the SLA.
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Kanjurmarg, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Openings: 15

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.