Lic Customer Service Process Rabale...

Direct source wants to bring on a Lic Customer Service Process Rabale... for its Rabale, Mumbai team. 15 candidates will be hired for this role. Salary is up to ₹19,000/month.

In the employer’s words

*Lic**Customer Service Process Rabale Location Walkable From Station**Graduation Is Mandatory**Freshers Experience Candidates Average English Required**Salary -19K Inhand Without Pf**Only Male Candidate Required**Day Rotational Shift**Rotational Off**Afternoon -2Pm To 11Pm**Salary Start From Day One.Salary Date Is 1St Of Every Month*. Type : Domestic, Inbound | Languages : Malayalam, Bengali, Telugu, Kannada, Marathi, Punjabi, Gujarati, Tamil, Hindi, English

Requirements

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Male Only
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Malayalam, Bengali, Telugu, Kannada, Marathi, Punjabi, Gujarati, Tamil, Hindi, English
• A calm under pressure, customer-first attitude

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.

Pay and perks

The salary for this role is ₹15,500 – ₹19,000 per month.

Position details

• Work location: Rabale, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 15
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Direct source.