Lic Inbound Prosses K

Direct Source wants to bring on a Lic Inbound Prosses K for its Airoli, Mumbai team. 30 candidates will be hired for this role. Salary is up to ₹22,000/month. Freshers can apply.

Note from the employer

Customer Service Easy Selection Pickup Drop Facility Available Free Of Cost Price. Type : Domestic, Outbound, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary and benefits

Compensation: ₹15,000 – ₹22,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Eligibility

• Freshers are welcome to apply
• Education: Graduate
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Vacancies: 30

Click Apply to send your profile to Direct Source. It takes less than a minute.