Lingual Customer Service Process

Direct Source is looking for a Lingual Customer Service Process to join its team in Koparkhairne, Mumbai. No experience? You can still apply. 10 candidates will be hired for this role. Salary is up to ₹22,500/month.

In the employer’s words

Opening For Simple Survey Calling Customer Service Process Koparkhairne Location. Pick Drop Facilty From Stationonly Malayalam.Tamil.Telugu . Gujarati. Assamese.Bengali. Kannada. Odiya. Punjabi. Callers Required Fresher 16000 To 18000 Inhand . Experience In Calling 18000 To 22500 Inhand Depends Onfix Shift Of 8.30 Hours Between 9Am To 8Pm.Sunday Fix Off. Age Max 35 . 12Th Pass. Easy Selection. Salary Starts From Day One (10Th Pass Will Do If They Are Aware Of Basic Computer). Type : Domestic | Languages : Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Malayalam

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, Kannada, Malayalam, Marathi, Punjabi, Tamil and Telugu
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Malayalam

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹16,000 – ₹22,500 per month, based on skills and experience.

Quick facts

• Work location: Koparkhairne, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Timings: Day Rotational Shift| Monday to Saturday
• Openings: 10

Apply today and take the next step in your career with Direct Source.