Linguistic Simple Customer Service

Direct Source wants to bring on a Linguistic Simple Customer Service for its Koparkhairne, Mumbai team. You can earn up to ₹22,500/month. There are 20 open positions.

In the employer’s words

Opening For Simple Survey Calling Customer Service Process Koparkhairne Location. Pick Drop Facilty From Stationonly Malayalam.Tamil.Telugu . Gujarati. Assamese.Bengali. Kannada. Odiya. Punjabi. Callers Required Fresher 16000 To 18000 Inhand . Experience In Calling 18000 To 22500 Inhand Depends Onfix Shift Of 8.30 Hours Between 9Am To 8Pm.Sunday Fix Off. Age Max 35 . 12Th Pass. Easy Selection. Salary Starts From Day One (10Th Pass Will Do If They Are Aware Of Basic Computer). Type : Domestic | Languages : English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you get

Compensation: ₹16,000 – ₹22,500 per month.

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Punjabi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Job details

• Work location: Koparkhairne, Mumbai, Maharashtra
• Openings: 20
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: Day Rotational Shift | Monday to Saturday
• Employment type: Full time
• Work mode: On-site

Ready to start? Upload your resume and apply to Direct Source today.