Logistics Customer Service Process

Direct Source is looking for a Logistics Customer Service Process to join its team in Koparkhairne, Mumbai. The team is filling 15 vacancies. Salary is up to ₹25,000/month. Great for first-time job seekers.

In the employer’s words

Simple Calling Process No Target Hiring For Inbound And Outbound Process All Over Mumbai. Languages : Gujarati, Bengali, Marathi, Hindi, Kannada, Tamil, Malayalam, Telugu, Punjabi, English

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Who can apply

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: Gujarati, Bengali, Marathi, Hindi, Kannada, Tamil, Malayalam, Telugu, Punjabi, English
• A patient, polite attitude

Salary

The salary for this role is ₹15,000 – ₹25,000 per month.

Quick facts

• Location: Koparkhairne, Mumbai, Maharashtra
• Openings: 15
• Work mode: Office-based
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Direct Source.