(M) Easy Simple Customer Service

Start your next role as a (M) Easy Simple Customer Service with Direct source in Airoli, Mumbai. Salary is up to ₹22,000/month. No experience? You can still apply. 20 candidates will be hired for this role.

Employer’s description

Hindi Communication Customer Service.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Skills: Verbal communication, Active listening, CRM tools, Complaint handling
• Basic English
• Freshers can apply
• Someone customer-first and polite

Compensation

Salary: ₹14,000 – ₹22,000 per month, based on skills and experience.

Day-to-day work

As a (M) Easy Simple Customer Service, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Work mode: Work from office
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 20

Interested? Apply now on BetterJobs with your resume — Direct source reviews applications regularly.