Magma Inbound Customer Care

A new Magma Inbound Customer Care role is open at Direct Source, Airoli, Mumbai. No experience? You can still apply. The pay goes up to ₹21,000/month. There are 30 open positions.

Note from the employer

Opening For Magma Motor Insurance Inbound Customer Service Airoli Location 9 Hours Shift Day Rotational Shift One Rotational Off. Min 12Th Candidate With Above Average English V3 Quality To V4 Quality Requiredsalary Fresher 19Ctc 15 Inhand . Min 6 Months On Paper Experience 21Ctc 17 Inahnd Salary Start From Day One. Salary Date Is 1St Of Every Month. Type : Outbound, Inbound, Domestic

Salary

You will be paid ₹19,000 – ₹21,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Domestic, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Someone patient and polite

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Openings: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based

Click Apply to send your profile to Direct Source. It takes less than a minute.