Magma Inbound Customer Care

Direct Source wants to bring on a Magma Inbound Customer Care for its Airoli, Mumbai team. There are 30 open positions. Salary is up to ₹20,000/month.

Employer’s description

Opening For Magma Motor Insurance Inbound Customer Service Airoli Location 9 Hours Shift Day Rotational Shift One Rotational Off. Min 12Th Candidate With Above Average English V3 Quality To V4 Quality Requiredsalary Fresher 19Ctc 15 Inhand . Min 6 Months On Paper Experience 21Ctc 17 Inahnd Salary Start From Day One. Salary Date Is 1St Of Every Month. Type : Outbound, Inbound, Domestic

Salary and benefits

Salary: ₹17,000 – ₹20,000 per month, based on skills and experience.

What you will do

• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Domestic, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• A polite, customer-first attitude

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.