Magma Inbound Customer Service Proc...

Direct Source wants to bring on a Magma Inbound Customer Service Proc... for its Airoli, Mumbai team. The team is filling 30 vacancies. You can earn up to ₹19,000/month.

Note from the employer

Magma Inbound Customer Service Process Easy Selection 3 Round Of Interview Only Need Average English & Hindi Fresher & Experience Both Are Welcome Attractive Salary 1 Rotational Week Off Day Rotational Shift For Females Training Are Paid Every First Month Salary Credit Come Fast Friends Easy Selection. Type : Domestic | Languages : Hindi, English

Pay and perks

The salary for this role is ₹15,000 – ₹19,000 per month.

Key responsibilities

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Open to freshers
• Education: Graduate
• Skills: Domestic, English, Hindi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• Someone polite and calm under pressure

Job details

• Work location: Airoli, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | One Rotational Week Off
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.