Mahanagar Gas Customer Care

Direct source is hiring a Mahanagar Gas Customer Care in Ghansoli, Mumbai. There are 30 open positions. Salary is up to ₹16,000/month.

Employer’s description

Opening For Mahanagar Gas Process (Inbound Calling)Fresher Experience Both Can Apply Only Male Required Qualification-Hsc Need-Good Comm (V3 V4)Salary-Up To 16K In- Handshift- Rotational Shiftweek Off - Rotational Week Off10 Min Walking Distance From Ghansoli Station. Type : Outbound, Domestic, Inbound

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Skills: Domestic, Inbound, Outbound
• Male Only
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• A calm under pressure, customer-first attitude

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Salary

Salary: ₹14,000 – ₹16,000 per month, based on skills and experience.

Quick facts

• Job location: Ghansoli, Mumbai, Maharashtra
• Job type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30

Ready to start? Upload your resume and apply to Direct source today.