Mahanagar Gas Customer Service

Looking for a Mahanagar Gas Customer Service role in Ghansoli, Mumbai? Direct Source is hiring now. Salary is up to ₹17,000/month. The team is filling 15 vacancies.

Salary and benefits

Compensation: ₹12,000 – ₹17,000 per month.

Roles and responsibilities

In this role, you will:

• You will log every interaction and its outcome in the support system.
• You will handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Comfortable with Active listening, Complaint handling, Verbal communication, CRM tools
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Quick facts

• Location: Ghansoli, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 15
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Direct Source.