Mahindra Soft Calling

A new Mahindra Soft Calling role is open at Direct Source, All Mumbai, Mumbai. You can earn up to ₹19,000/month. There are 30 open positions.

In the employer’s words

Opening For Club Mahindra Bhandup Location.Soft Collection Calling Processsalary 19000 Ctc 18100 Inhand (Salary Starts From Day One)12Th Pass. Fresher Experience Both Can Apply.Day Fix Shift 9.30 Am To 7 Pm Mostly Sunday Off.Above Average English Communication Required. Type : Inbound, Outbound, Domestic

What the job involves

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets.

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• You are calm under pressure and patient

Salary and benefits

The salary for this role is ₹18,100 – ₹19,000 per month.

Job at a glance

• Location: All Mumbai, Mumbai, Maharashtra
• Openings: 30
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Direct Source.