Mahindra Soft Calling

Looking for a Mahindra Soft Calling role in Bhandup West, Mumbai? Direct source is hiring now. Salary is up to ₹19,000/month. The team is filling 30 vacancies.

Employer’s description

Opening For Club Mahindra Bhandup Location.Soft Collection Calling Processsalary 19000 Ctc 18100 Inhand (Salary Starts From Day One)12Th Pass. Fresher Experience Both Can Apply.Day Fix Shift 9.30 Am To 7 Pm Mostly Sunday Off.Above Average English Communication Required. Type : Outbound, Domestic, Inbound

What you will do

• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• A patient, calm under pressure attitude

What you get

The salary for this role is ₹18,100 – ₹19,000 per month.

Job at a glance

• Work location: Bhandup West, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Direct source.