Malayalam Telecaller 23K

Direct Source is hiring a Malayalam Telecaller 23K in Koparkhairne, Mumbai. Salary is up to ₹22,500/month. 30 candidates will be hired for this role.

Note from the employer

Need Malayalam Telecaller At Koperkhair Location Fresher And Experience Can Apply Immediately Joining Government Calling Process. Languages : Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Compensation

Salary: ₹18,000 – ₹22,500 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Bengali, Gujarati, Kannada, Malayalam, Punjabi, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A polite, customer-first attitude

What you will do

• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Position details

• Job location: Koparkhairne, Mumbai, Maharashtra
• Vacancies: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.