Male Customer Ser.Nosales 10Minwalk

Direct Source is hiring a Male Customer Ser.Nosales 10Minwalk in Ghansoli, Mumbai. Freshers can apply. Salary is up to ₹16,000/month. 30 candidates will be hired for this role.

Note from the employer

(Opening For Customer Service Broadband Inbound Process) In Ghansoli Mahape Locationqualification-Hsc Paas Need - Good Comm Required (V2-V4) Fresher Experienceonly Male Requiredsalary- Up To 16000Shift - Rotational Siftweek Off- Rotational Week Off10 Minutes Walking Distance From Ghansoli Stationmax Age-32.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, CRM tools, Verbal communication and Hindi and English
• Basic English
• Freshers can apply

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Compensation

The salary for this role is ₹15,500 – ₹16,000 per month.

Job details

• Job location: Ghansoli, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Vacancies: 30
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Direct Source today.