Male Customer Service No Sales

Direct Source has an opening for a Male Customer Service No Sales based in Thane West, Mumbai. There are 3 open positions. Salary is up to ₹14,500/month.

In the employer’s words

Opening For Simple Tcs Inbound Process ( Thane Wagle Location) 20 Min From Station By Auto Average English Communication Required. V3. Fresher Experience Both Will Do . Salary 14500 Inhand Shift Timing Fix 2Pm To 11 Pm ( Male Preferred) One Rotational Off. 12Th Pass. Easy Selection And Immediate Joiner Required.

Salary

You will be paid ₹14,000 – ₹14,500 per month.

Roles and responsibilities

As a Male Customer Service No Sales, your work will include:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Skills: Complaint handling, Typing speed, Hindi and English, CRM tools
• Basic English
• Freshers can apply
• You are polite and customer-first

Job details

• Location: Thane West, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 3
• Work type: Office-based
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.