Manipal Cigna Customer Service

Direct Source is hiring a Manipal Cigna Customer Service in Malad, Mumbai. There are 30 open positions. You can earn up to ₹20,000/month.

Employer’s description

Manipal Cigna Customer Service Process Easy Selection 3 Round Of Interview Only Need Good English & Hindi Fresher & Experience Both Are Welcome Attractive Salary 1 Rotational Week Off Day Rotational Shift For Females & 24/7 Shift For Male Shift Training Are Paid Every First Month Salary Credit Come Fast Friends Easy Selection. Type : Domestic | Languages : English, Hindi

Key responsibilities

As a Manipal Cigna Customer Service, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Position details

• Job location: Malad, Mumbai, Maharashtra
• Working hours: Day & Night Rotational Shift | One Rotational Week Off
• Employment type: Full time
• Openings: 30
• Work mode: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.