Marathi Hindi Customer Service

Direct Source is looking for a Marathi Hindi Customer Service to join its team in Koparkhairne, Mumbai. The pay goes up to ₹22,500/month. 18 candidates will be hired for this role. Great for first-time job seekers.

Note from the employer

Simple Calling Process No Target Hiring For Inbound And Outbound Process. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Compensation

You will be paid ₹15,000 – ₹22,500 per month.

What you will do

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are polite and calm under pressure

Position details

• Job location: Koparkhairne, Mumbai, Maharashtra
• Work mode: Office-based
• Openings: 18
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Direct Source today.