Mgl Email And Chat Process

Join Direct source as a Mgl Email And Chat Process in Thane West, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹22,000/month.

Note from the employer

Opening For Mgl (Email And Chat) Process In Thane Kapurbavdi Location (Pick And Drop Available)Hsc With 1 Year Email Experience On Paper. Shift Timing 9 Am To 6 Pm With Sunday Fixed Off.Excellent English Communication Required.Salary 19000 In-Hand.Easy Selection. 1 - 2 Years Experience Compulsory.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: CRM tools, Verbal communication, Hindi and English, Active listening
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone polite and customer-first

Compensation

Salary: ₹19,000 – ₹22,000 per month, based on skills and experience.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.

Job details

• Job location: Thane West, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Work mode: On-site
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

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