Money Control Calling Process

Direct Source is hiring a Money Control Calling Process in Thane West, Mumbai. No experience? You can still apply. The pay goes up to ₹22,000/month. 15 candidates will be hired for this role.

Employer’s description

Urgent Opening For Money Control Calling Process No Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Are Welcome 12Passed/Graduate Shift Timing 9:30 To 6:30 Rotational Shift One Rotational Off Training Paid First Day Salalry No Charges For Joining Every Month Of 1 Salalry Free Pickup From Thane West Station Easy Selection H Friends Come N Grab It. Type : Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.

Salary

Salary: ₹16,000 – ₹22,000 per month, based on skills and experience.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone patient and polite

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Openings: 15
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.