Naykaa Customer Service

Direct Source is hiring a Naykaa Customer Service in Airoli, Mumbai. There are 30 open positions. The pay goes up to ₹24,000/month.

In the employer’s words

Naykaa Customer Service Easy Selection Free Of Cost Job Pic Up Drop Facility. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary

Salary: ₹22,000 – ₹24,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone patient and calm under pressure

What the job involves

As a Naykaa Customer Service, your work will include:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 30
• Work type: Work from office
• Employment type: Full time

Apply today and take the next step in your career with Direct Source.