Naykaa Inbound Customer Service

A new Naykaa Inbound Customer Service role is open at Direct Source, Airoli, Mumbai. 5 candidates will be hired for this role. You can earn up to ₹21,000/month.

Employer’s description

*Opening For Nykaa Inbound Customer Service Process ( Airoli Location) Pick Drop Facilty From Station**Excellent English Communication Required V5 Quality. Only Fresher Will Do* 12Th Pass. Fresher Salary 21200K Inhand ( Naps) . Day Rotational Shift Of 9 Hours Between 8Am To 10 Pm . One Rotational Off. Salary Starts From Day One . Salary. Languages : Telugu, Malayalam, Bengali, Gujarati, Tamil, Kannada, Punjabi, Marathi, Hindi, English

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Good English
• Freshers can apply
• Languages: Telugu, Malayalam, Bengali, Gujarati, Tamil, Kannada, Punjabi, Marathi, Hindi, English
• Someone patient and polite

Roles and responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.

Compensation

The salary for this role is ₹20,000 – ₹21,000 per month.

Position details

• Work location: Airoli, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.