No Sales Customer Ser 12K-16K Salar...

Join Direct Source as a No Sales Customer Ser 12K-16K Salar... in Malad West, Mumbai. Salary is up to ₹16,000/month. Great for first-time job seekers. 30 candidates will be hired for this role.

Employer’s description

*Opening For Icici Prudential Upsell For Malad*Good Comms Required V3 And V4Need To Call Customers For Pre Fixing Of Appointment Of Policyhsc Required With 6 Months Of Telecalling Experience Fresher Can Apply Shift 9.00Am To 6.00Pm *Salary 11K To 16K Net ( Depends Upon Experience)*Last Month End Sunday Working.Only One Round Of Interview.3500 Pf S.

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Active listening, Typing speed, Complaint handling, Verbal communication
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Salary

You will be paid ₹12,000 – ₹16,000 per month.

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Job location: Malad West, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.