No Sales Customer Service

Looking for a No Sales Customer Service role in Malad, Mumbai? Direct Source is hiring now. 30 candidates will be hired for this role. Great for first-time job seekers. Salary is up to ₹23,000/month.

In the employer’s words

Opening For Inbound Process (Ptl) Malad Locationhsc Fresher/One Experience On Papersalary In Between 23000 Ctc -14000 In-Hand Depending On The Experienceshift Day Rotational 1 Rotational Weekoffexcellent English Communication Required V5 Qualitysalary Starts From Day One.Max Age Limit 36.

Compensation

Compensation: ₹14,000 – ₹23,000 per month.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Hindi and English, Active listening, Complaint handling and CRM tools
• Good English
• Freshers can apply
• Someone calm under pressure and patient

Your responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.

Quick facts

• Location: Malad, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Work from office

Click Apply to send your profile to Direct Source. It takes less than a minute.