No Sales Customer Service

Join Direct Source as a No Sales Customer Service in Ghansoli, Mumbai. The team is filling 30 vacancies. Salary is up to ₹16,000/month. Freshers can apply.

Employer’s description

(Opening For Customer Service Broadband Process) In Ghansoli Mahape Locationqualification-Hsc Paas Need - Good Comm Required (V3 V4) Fresher Experience Both Can Applysalary- Up To 16000Shift - Rotational Siftweek Off- Rotational Week Off10 Minutes Walking Distance From Ghansoli Stationmax Age-32.

What you will do

• You'll resolve queries and complaints with patience and accuracy.
• You will handle inbound and outbound customer calls, chats or emails.
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Compensation

Compensation: ₹15,000 – ₹16,000 per month.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Hindi and English, CRM tools, Complaint handling and Verbal communication
• Good English
• Freshers can apply
• Someone calm under pressure and patient

Position details

• Job location: Ghansoli, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 30

Ready to start? Upload your resume and apply to Direct Source today.